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DigitalGenius

DigitalGenius is an e-commerce platform that automates customer service processes, enhances the customer experience, and reduces costs for eCommerce and retail businesses

Business

E-Commerce

ID: 194

Key Benefit: DigitalGenius is an e-commerce platform that automates customer service processes, enhances the customer experience, and reduces costs for eCommerce and retail businesses

Founder: Dmitry Aksenov

Pricing Plan: Contact for Pricing

Description

Key features
AI-Powered Automation: DigitalGenius uses AI to automate responses to customer queries and streamline processes.
eCommerce-Focused: The platform is tailor-made for eCommerce and retail businesses, offering specific use cases.
Integration and Reporting: DigitalGenius integrates with eCommerce and carrier systems and provides a built-in dashboard for analytics and reporting.
Customization: The platform can be customized to match the brand and requirements of each business.
Multi-Lingual and Cross-Channel: DigitalGenius supports interactions in multiple languages and across various customer service channels.